Why Choose

Bellcom Worldwide?

Call Centre Technologies

As part of our aim to offer top multilingual B2B lead generation services and training, Bellcom Worldwide have put a lot of focus on being able to offer the latest and highest quality call centre technologies. In an ever changing, ever adapting technology-driven world, it is vital to keep up with latest and most efficient technology available in order for our call centres to operate to their highest capability. Some of our call centre technologies include:  

  • Web Chat
  • Inbound
  • Outbound
  • E-mail Marketing
  • IVR
  • Non-Geographical numbers *(Europe)
  • Blended campaigns
  • Credit and Debit Card processing
  • Skill based routing
  • Work force management
  • IP telephony
  • Speech-enabled IVR
  • ACD with skills-based routing
  • Multimedia queuing for e-mails and Web chats
  • Integrated screen pop
  • Call recording

Our dedicated team will ensure that your business benefits from increased sales revenue and market share through our B2B lead generation and multilingual outbound telemarketing services. Additionally, a fully supported inbound customer service channel will help maximise your overall customer satisfaction.

 

 

Customer Centre